NWL Places of Safety Lived Experience Research


1. Introduction
Page 1 of 11


The NHS is planning improvements to the service and environment of s136 suites across the eight North West London boroughs (Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon, Hounslow, Kensington & Chelsea and Westminster). These are also known as 'Places of Safety'.

The police can use the law (sections 136/135 of the Mental Health Act) to take people from a public/private place to a Place of Safety if they seem to be unwell and in need of care. At the Place of Safety mental health staff can assess a person’s needs and work out the best next steps for them.

We need to know from people with direct experience of s136 suites in North West London what they think is most important to meet people’s needs in future.

This survey is completely anonymous. All information you give will be used by the NHS only for the purposes of this research.

It will take you around 15-30 minutes to complete. Thank you for giving your time for this. If you can’t, or don’t want to, answer any question just move on to the next one.

Do consider completing this survey with support. If the process is upsetting for you please do not continue and seek support according to your Care Plan or by calling the Single Point of Access on 0800 0234 650 or 0300 1234 244 (H&F, Ealing, Hounslow).
Check out our survey templates or create your own.