A Survey on Navigating Challenges in Benchmarking: Exploring Barriers

1. Institutional Information:

1. Name of the Institution (optional)

2. Name of the Participant( optional)

3. Institution Category *

University
University College
College
Other (Please Specify)

Comment:

4. Is your institution currently engaged in benchmarking activities? *

Yes
No

5. If yes, which benchmarking activities are conducted (Check all that apply) *

Academic Program Benchmarking
Teaching Methodology Benchmarking
Alumni Engagement Benchmarking
Quality assurance processes and accreditation standards Benchmarking
Research and Innovation Benchmarking
Student Success Benchmarking
Technology Integration Benchmarking
Other (please specify):

Comment:

6. What benchmarking approach does your institution primarily utilize? *

Internal Benchmarking to compare performance and practices within different departments or units in the organization itself
External Benchmarking to compare performance and practices with other organizations in the same sector
Functional Benchmarking to compare specific functions or processes across different sectors to identify best practices
Generic Benchmarking looking at best practices from leading organizations in different sectors to identify potential improvements
Other (Please Specify)

Comment:

7. What method do you primarily use for benchmarking? *

Comment:

8. How frequently does your institution engage in benchmarking activities ? *

Never
Once a year or less
Every few months
Once a month or more

9. Difficulty in obtaining accurate and reliable data--Please rate the following challenges on a scale of 1 to 5, where 1 is "Not a Challenge" and 5 is "Significant Challenge." *

10. Institutional resistance to participate in benchmarking--Please rate the following challenges on a scale of 1 to 5, where 1 is "Not a Challenge" and 5 is "Significant Challenge." *

11. Data privacy and ethical concerns--Please rate the following challenges on a scale of 1 to 5, where 1 is "Not a Challenge" and 5 is "Significant Challenge." *

12. How do institutional resistance and reluctance affect the benchmarking initiatives in your institution *

Delay or refusal to provide necessary data
Underreporting of data
Lack of enthusiasm and engagement in benchmarking activities
Other ( Please Specify)

Comment:

13. What specific data privacy and ethical concerns can arise when collecting and sharing institutional data for benchmarking purposes? *

Access to sensitive information
Inaccurate representation or misinterpretation of data
Potential bias in data selection and reporting
Lack of informed consent from stakeholders
Other (please specify):

Comment:

14. What challenges do you face in integrating data from various sources and systems for benchmarking purposes? *

Restrictions on accessing or sharing data due to security concerns
Data stored in separate systems in different formats
Insufficient knowledge or skills in data management
Data Quality Issues
Resistance and delay from department staff to share data
Other (please specify)

Comment:

15. Do you believe that the benefits of benchmarking outweigh the challenges? *

16. How do you foresee benchmarking practices evolving to tackle emerging challenges and opportunities in higher education?

17. Provide your insights regarding the challenges in benchmarking activities

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