Medway and Swale Outpatient Transformation Programme - Staff Survey

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INTRODUCTION

Thank you for taking time to complete this survey which is being run by the Public Engagement Agency (PEA) on behalf of Medway NHS Foundation Trust and NHS Medway and Swale Clinical Commissioning Groups. This survey is for all health and care staff whose work relates to outpatient services including GP’s. There will be additional engagement with staff around the wider ‘Best Access’ Programme. A different survey has been designed for patients and family carers. 

The information will be used to help improve outpatient services – to create a better patient pathway. All information you provide will be treated in confidence and you will not be asked information which can identify individual staff members.

The survey will be open from 14th October to 20th November 2019. We plan to run a repeat survey next year to find out whether staff experiences relating to outpatient services have changed.

If you would prefer to submit comments via email or if you have any queries about the outpatient redesign, please contact medway.communications@nhs.net marking your email ‘outpatients’. Easy to read versions and versions in large print and local community languages are available. 
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