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After The Intermission: Reopening The Customs House
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1.
Question 1.
How often would you say that you attended shows, events and screenings at The Customs House before Covid-19
Required
- Required.
Less than once a year
Once a year
2 - 4 times per year
5-10 time per year
10+ times per year
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2.
Question 2.
Which of the following are you most likely to visit The Customs House for?
Required
- Required.
Cinema
Theatre / Shows
Bar
Restaurant
Gallery
Organised Group
Other (please specify):
This is required
Input box for - Other (please specify):
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3.
Question 3.
Please tell us which of the following statements best fits how you're currently feeling about the possibility of coming out to shows, events and screenings at The Customs House again. Please answer as honestly as possible.
Required
- Required.
I will feel comfortable to come to events again as soon as The Customs House is allowed to reopen
I can envisage a period when The Customs House will be open again, but, IF ADVISED TO, I will stay away from large gatherings in order to protect myself.
I can envisage a period when The Customs House will be open, but I WOULD PREFER to stay away from large gatherings in order to protect myself
None of the above
Comments:
This is required
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4.
Question 4.
Would you be happy to bring your children/ grandchildren/ guardians along to The Customs House with you?
Required
- Required.
Yes
No
Not Sure
Comments:
This is required
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5.
Question 5.
Your health and safety is very important to us when you visit The Customs House.
The steps listed below have now been put in place. Could you please tell us which of these make you feel most protected and assured.
Required
- Required.
One way system around the building
Allocated doors for entry and exit
Hand sanitiser stations situated throughout the building
Fixers on all theatre doors to hold open rather than push and pull
Restricted capacity in theatre and cinema
Removal of seats to ensure safe egress around theatre
Continual rotational cleaning of building
Increased number of intervals to enable suitable toilet breaks
Limited capacity in toilet facilities at any one time
Approved PPE for all staff
E tickets for all performances
Refreshment delivery services to your seats to avoid queues at the bar, with a pre-order facility available
Opening of auditorium 1 hr prior to all performances to reduce entrance congestion
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6.
Question 6.
Which, if any, of the facilities would you feel more uncomfortable about using than usual when The Customs House re-opens?
Required
- Required.
Bar
Restaurant
Pushing / pulling door handles
Picking up leaflets and flyers
Toilets and touching taps for hand washing
Communal areas (such as the foyer or stairs)
Lifts
Other (please suggest any other things we should think about)
This is required
Input box for - Other (please suggest any other things we should think about)
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7.
Question 7.
Are you missing the opportunity to attend The Customs House at the moment?
Required
- Required.
Yes - a lot
Somewhat
Not really
Not at all
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8.
Question 8.
Have you been watching our weekly online streaming events hosted on Facebook and Twitch TV?
Required
- Required.
Yes
No
Occasionally
Not at all
9.
Question 9.
If you answered Yes to the previous question, did you submit a donation whilst you were watching?
Yes
No
Occasionally
Not at all
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10.
Question 10.
After The Customs House reopens, would you be interested in watching online / streaming events?
Required
- Required.
Yes
No
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11.
Question 11.
Would you pay to watch online events?
If so, how much?
Required
- Required.
Same price as a ticket for a live show (£10 - £20)
Less than a standard ticket (Up to £10)
Pay what you decide
Donation
I'd only watch the content if it were free
Not Interested in streamed / online events
Comments:
This is required
*
12.
Question 12.
Would you be interested in attending ticketed / paid outdoor events?
Required
- Required.
Yes
No
Comments:
This is required
*
13.
Question 13.
Are you actively booking NOW for events in the future?
Required
- Required.
Yes
No
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14.
Question 14.
If you had to say now when you think you'll be ready to start booking for shows, events and screenings again, which one of options below would you choose?
Required
- Required.
Within the next month
1-2 months from now
3-4 months from now
4-6 months from now
At least 6 months from now
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15.
Question 15.
What are you most looking forward to about shows, events and screenings at The Customs House?
(please tick all that apply)
Required
- Required.
The shared experience in the auditorium
Having something special to look forward to that gets me out of the house
Supporting my local venue
The 'buzz' of being at a live event
Quality time in the company of family and friends
Seats spaced at least 1m apart
Other (please specify):
This is required
Input box for - Other (please specify):
Comments:
This is required
*
16.
Question 16.
Are you aware that the The Customs House is a charity?
Required
- Required.
Yes
No
Other (please specify):
This is required
Input box for - Other (please specify):
*
17.
Question 17.
When The Customs House re-opens, our financial position may be challenging. We will be relying on the kindness of our wonderful audiences and supporters to ensure a successful return. Could you please let us know which of the donation channels listed below you would be most likely to support.
Required
- Required.
Custodians monthly donation
Ticket levy (increased ticket price with extra going directly to The Customs House Charity)
Applying an additional donation per booking
Applying an additional donation per ticket
Giving you the option to donate an amount of your choosing when buying tickets
Friends Membership
Other (please suggest any other things we should think about)
This is required
Input box for - Other (please suggest any other things we should think about)
18.
Question 18.
This information is optional, but it will help us ensure that we've received responses from a range of people.
How old are you
15-19
20-24
25 - 34
35 - 44
45 - 54
55 - 64
65 - 74
75+
Prefer not to say
19.
Question 19.
Would you currently regard yourself as a 'vulnerable' person in relation to Covid-19?
Yes
No
Not sure
20.
Question 20.
What is your employment status
Furloughed
Employed full time
Employed part time
Self employed
Unemployed
Long term sick
Student
Retired
Prefer not to say