Every three to five years, NHS Lancashire and South Cumbria ICB review its clinical policies to ensure they reflect the latest evidence-based guidance and best practice. We are currently reviewing the following policies and would welcome your views on the proposed changes.
Please share your feedback by completing the short questionnaire.
This is a non-surgical therapy that helps you relearn to move your face muscles in a natural way after an injury to the facial nerve. It includes exercises to improve face movement, coordination, and expression.
In this case the policy title is the main change so that it includes the scope of the policy -in facial palsy. In light of this change the policy now moves from a criteria based approach to a not-routinely commissioned (paid for) approach which means it could result in less provision for some people. The new wording is simply as follows:
Physical therapy (which includes tailored facial exercises) are not routinely commissioned in the management of facial palsy due to Bell’s or other causes.
Please note this survey closes at midnight on Saturday 10 January 2026.