Shaping Norfolk’s recycling centres: customer satisfaction survey 2020


Norfolk County Council provides a network of 20 Recycling Centres. Last year they handled over 51,000 tonnes of household waste of which over 74% was recycled, avoiding waste treatment and disposal costs.

To help us continue to provide an efficient and value for money service in the coming years, we want to find out your views about the Recycling Centres that you use. Even if you don’t use them, we want to hear from you so that we can understand why.
Please take part in our survey, which should take a few minutes to complete.

Your responses to questions will be recorded once you move on to the next page and any information you give us will be confidential.  We will not collect any information that can identify you, such as your name, email address or IP address. We store your data in a password protected electronic format – please read our privacy policy if you'd like to find out more about how we use your data and your rights.
Please note we cannot reply direct to enquiries via this survey. Instead please contact us via email or call 0344 8008020.