QTR1 Survey Hospital Appointment Letters

1. Hospital Appointment Letters

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Healthwatch Rochdale is the local independent health and social care champion for the Rochdale borough. We’re here to listen to local people’s experiences of using health and social care services and we use those experiences to help improve services locally and nationally.

Better Information for Hospital Patients. When you get a hospital appointment letter, we want to know what information helps you most and what information is missing. If you have had a hospital appointment letter, please tell us about it in this confidential survey. Your answers are anonymous and will help make appointment letters better for everyone. 
Focus Group. You can also give us feedback in a focus group either in person or online. To thank you for your time there is a £20 participation fee. Public transport costs can be claimed up to £5. Please add your details at the end of the survey. We will contact you if you are chosen to take part.

Results. By sharing your experiences, you help us identify what's working well and where improvements are needed. We'll use this valuable feedback to make recommendations to health planners and share findings on our website. All survey responses will be anonymised before being shared with health and care providers. Please complete this survey by 31st May 2025.

Thank you for helping Healthwatch Rochdale.