About
Reigate & Banstead Borough Council provides a wide range of services and activities that benefit those who live in the borough. We want to hear your views on life in the borough and the services we provide. The survey will close at 12 noon on Monday 23 February 2026 and should take approximately 15 minutes to complete.
The survey will ask how satisfied you feel about your local area and the services provided by the Council, environmental performance, value for money, trust in the Council, transparency and responsiveness, our town centres, safety and community cohesion, accessibility of public services, any other general comments about the Council and demographic information. You can use this survey to comment on any issues you’ve experienced or give other feedback. You can skip questions that are not relevant to you.
Prize draw
At the end of the survey, you will be invited to enter an optional prize draw, with a chance to win a £50 Love2Shop voucher (redeemable at many popular high street and online stores). You will be asked to provide your email address in order for us to contact winners. Further detail about the prize draw can be found at the end of the survey.
Data protection
This survey includes optional questions asking for your email address or phone number. These details will only be used to contact the winners of the prize draw. Postcode data is collected to analyse geographical representation and inform service delivery. No other personally identifiable data will be collected. Data will only be held while we undertake this work. Personal data will not be shared with a third party. Artificial Intelligence (AI) may be used to support analysis of the survey data, but not for any automated decision making.
If you have any queries about how the Council uses personal data, please read our privacy notice (opens in a new tab) or contact our data protection officer on data.protection@reigate-banstead.gov.uk.