We are keen to compare complaints volumes as a percentage of stock numbers and repairs volumes across housing providers. We would therefore like to invite you to participate in this exercise. If you would like to do so, we will keep your details confidential but will share the results with you. If you have any queries on this matter, please contact damian.roche@hqnetwork.co.uk.
Please provide the following information (unless otherwise stated, please provide data for the financial year 2022/23 or the most recent you have available). We recognise this will not be an exact science, but we are keen to understand relative comparable figures for complaints.
Please provide your responses by 30 April 2023.