Scotland: Legal Aid survey for individuals
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1. Introduction

 
The Equality and Human Rights Commission want to hear from anyone who considers that they have personally experienced discrimination in their workplace, in education, the services provided to them or in other contexts in Scotland since 1 January 2016 (please not that this survey does not cover discrimination experienced in England, Wales or Northern Ireland).

We want to hear from you about:
  • whether you made a formal complaint about your treatment
  • whether you were able to get help with your case
  • whether you went to court or a tribunal about the discrimination
  • whether you were satisfied with the outcome of your case
If you have been subjected to discrimination more than once since 1 January 2016, please tell us about one experience only when answering this survey. If you would like to tell us about another separate experience, please complete this survey a second time.

During this survey we will be referring to Legal Aid. The type of legal aid you apply for depends on the type of legal help you need. Advice and assistance can help with the costs of getting legal advice from a solicitor, like information on your rights and options, or help with negotiations and paperwork. If needed, a solicitor may be able to represent you in court for a civil case. More information about legal aid is available on the Scottish Legal Aid Board's website.

This research project largely covers the terms of reference outlines for the Commission's inquiry into legal aid for England and Wales. See more information on the inquiry.

How we handle and use your information

We will use your survey responses as part of our research into whether legal aid enables people who experience discrimination in Scotland to get justice. The responses will be collated and used to present findings and recommendations in the form of a report.

The information you provide in the survey will not be used to identify you, and you do not need to provide us with your name or any other personal details. However, you may be happy for us to contact you after you have completed the survey, in case we wish to find out more about your experience. If so, there will be an opportunity for you to provide your contact details at the end of the survey.

All information will be recorded and stored in line with our privacy notice and used only for the purposes of this inquiry.

It should take no more than 20 minutes to complete this survey.

This survey will close at 23.59 on 14 April 2019.