Sharing your feedback about NHS and Social Care Services

1. Introduction to the Survey

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Healthwatch Lambeth is the independent champion for people using local health and social care services. We listen to the views of local people about their needs and experiences of health and social care services and make those views known to improve or change services.
 
We  are asking people living or caring for someone in Lambeth to take part in a short survey about their experiences of sharing feedback about NHS and social care services. This includes sharing both positive feedback and making complaints. We are also asking people about their experiences of looking for information about local NHS and social care services and whether they know about the work of Healthwatch Lambeth.

Your feedback will help us to decide how best to inform people how they can share their feedback about NHS and social care services and how they can get information they need about local services.
 
  • It should take no more than 10 minutes to complete the survey
 
  • Taking part in the survey is anonymous. This means we do not ask you for your name and you cannot be identified by your answers. 
 
  • Any information you provide is held securely.
 
  • We treat all information confidentially. Healthwatch Lambeth values the confidentiality and our Data Protection Policy and Procedures is informed by the General Data Protection Regulations (GDPR). 


Click next page (below)  to start the survey