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Supporting Victims Customer Survey

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We realise this might be a difficult time for you, but in order to improve our service, Supporting Victims would like to gather feedback following the contact you recently received from us by telephone, email or letter. The link will remain open so you can re-visit it at any time.

Who we are
Supporting Victims provides free, confidential advice over the phone to victims of crime and referral on to specialist services. Please see our Privacy Notice for more information.
We are not the Police, so cannot get involved in police investigations.
If you have a compliment or complaint regarding North Yorkshire Police, please visit; the Compliments and Complaints  page on the York & North Yorkshire Office for Policing, Fire, Crime and Commissioning Website.

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Question 1.

Do you think you were contacted by Supporting Victims at the right time, following the crime/incident?

- Required.
This is required
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Question 2.

How helpful did you find the contact made by Supporting Victims?

- Required.
This is required
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Question 3.

How confident are you about accessing support, following contact from Supporting Victims?

- Required.
This is required
Question 4.

Overall, how satisfied are you with the service you received from Supporting Victims?

This is required
Question 5.

Is there anything we can do to improve the service?

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Question 6.

Regardless of whether you accepted or declined support at the time, do you feel you need support now?

- Required.
If you have answered 'Yes' to Question 6 you can access support from Supporting Victims directly at any time, regardless of when the crime happened;
Tel; 01609 643100 between 9am to 5pm Monday to Friday
Email: help@supportingvictims.org

For more information visit our website: Supporting Victims in North Yorkshire

You do not need to report a crime to the police, to receive support.

Supporting Victims also acts as an Independent Reporting Centre for Hate Crime. If you would like to report a Hate Crime or Hate Incident to Supporting Victims please fill out the Hate Crime Reporting Form

If you are in immediate danger always dial 999