Dear valued customer,
Thank you for taking the time to participate in this survey. Your feedback is important to us and will be used to improve our services. This survey is designed to measure your level of satisfaction with the recent interaction and the effort required to resolve your issue.
1. How satisfied are you with the overall experience you had with our customer service?
2. How satisfied are you with the speed of resolution for your customer service issue?
3. How satisfied are you with the way your customer service issue was handled?