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New 'Submit a Bulk Claim' service - Provider feedback form

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The purpose of this survey is to collect feedback about the new "Submit a Bulk Claim" service described in the accompanying information. 

The results of this survey will be used to identify common issues as well as any variations in how different types of firms and organisations experience the service. This will inform further improvements.

About your personal information
Your privacy is important to us. We will look after the information you share with us in this survey. You can read about how we do this here: Protecting your personal information.

 

1. Your name
Enter your full name

 

2. Organisation name
Enter the name of your firm or organisation

 

3. Type of legal aid contract held
(select all that apply) *

 

4. Which areas of law are these contracts held in?
Tell us which areas of law, eg family mediation, prison law, etc.

 

5. Average Number of Claims Submitted Per Month during contingency period? *

 

6. How did you usually submit your monthly submission on CWA?
Select your primary submission methods from the list below. *

 

7. Do you use a software vendor?
Select yes if you use any third-party software. *

 

8. If you do use a software vendor what is their name? 

 

9. Please describe any concerns or feedback regarding the information sent with this survey.
Please refer to the attached documents if needed.

 

10. Do you have any suggestions for how the information provided or the new 'Submit a Bulk Claim' service could be improved?
These can be general or specific.

 

11. Are you happy for us to contact you for further information if needed? *