Lewisham Homes Repairs Guide - Your Thoughts

 

1. Is information on the repairs guide written and displayed clearly?

 

2. Is it the guide the right length or too long / too short?

 

3. Are you likely to use the guide before reporting a repair? If not, why?

 

4. Do you think there is anything that works particularly well in the guide?

 

5. Do you think there is anything that works particularly badly the guide?

 

6. What suggestions do you have for making the guide easy to access and understand for all residents? We would like residents to focus especially on equality and diversity when thinking about how the guide can be improved.