Care Home Families & Friend Support Project

1. Introduction


As part of our core local Healthwatch engagement during the COVID-19 pandemic, we are providing independent online support forums for the families and friends of care homes and nursing home residents. 

We recognise this is a very emotional area and that there may have been a breakdown in some cases in relationships between care home staff, the resident and their families and friends – the traditional triangle of care.

It may take time for people to process that and to work out what next for the care homes, carers and the cared for. This will not be covered by this project, other than to raise awareness of the need to provide learning information and recommendations for change.
The project will be provided in partnership with local carers support organisations, with a forum for East and West Sussex and Brighton and Hove.

The forums will be confidential and not be established to provide individual advocacy or support individual complaints.

Please see here for details of the first forum.

If you are not able to make this meeting, or would prefer to give your feedback separately, please complete a short questionnaire.
Healthwatch in Sussex are committed to protecting and respecting your privacy and security, and will process any personal data in accordance with the General Data Protection Regulations and the 2018 Data Protection Act. See:

This survey will take around 10 minutes.