CTS Traffic and Transportation Survey - Public Survey


Public Survey

To understand the taxi service and make sure that all passengers are served effectively, CTS Traffic and Transportation is undertaking an “Unmet Demand Survey” for West Suffolk Council.


This is an independent review that includes observing service at ranks in the area, as well as interviews in the street with members of the public and discussion with important groups, such as the police, businesses, and users with disabilities.


This survey focuses on your views and experiences in the area.


You can respond to this survey:

·        Online

·        By written submission by email or letter (details below)

·        By a telephone discussion (details below).


We would appreciate responses as soon as possible, but certainly no later than arriving with us by 5 August 2024 before 5pm.


Contact details:

Email: traderesponse@ctstraffic.co.uk



West Suffolk Council Taxi Unmet Demand Study 2024

CTS Traffic and Transportation

Unit 14 Aqueduct Mill

Aqueduct Street



Telephone: 01772 251400 (please leave a message with the office).