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As we approach the 10‑year anniversary of Woodland View, we are taking the opportunity to reflect, learn, and celebrate the progress we’ve made together. As part of this, we are gathering the views of service users to better understand your experiences of the mental health ward environment and how the current setting supports you in your care and recovery.

Your insights are essential. They will help us build a deeper understanding of what works well, where improvements could be made, and how we can continue developing an environment that supports both high‑quality patient care and staff wellbeing.

The survey is anonymous, and your honest feedback is greatly appreciated. Thank you for taking the time to contribute to this important milestone and to the future of Woodland View.

How well does the design and layout of the ward work for you?

Please select the option that best reflects your view.

Works very well

Works fairly well

Neutral

Does not work well

Does not work at all

Please tell us more about your experience of the ward environment.

This is required

How is the ward environment in supporting your comfort, and wellbeing?

Very good

Good

Acceptable

Not good

Not good at all

Please tell us more about your experience of the ward environment (If possible, provide specific examples).

This is required

Do you ever feel that your privacy or dignity is compromised in the ward?

Yes

Sometimes

Please tell us more about your answer.

This is required

Do you ever feel isolated or lonely on the ward?

Yes

Sometimes

How could we improve this?

This is required

How often can you observe a member of staff on the ward?

Always

Often

Sometimes

Rarely

Never

If you have stayed in another ward outside of Woodland View, how does your experience there compare?

Much worse than Woodland View

Worse than Woodland View

About the same

Better than Woodland View

Much better than Woodland View

I haven't stayed in another hospital

Please tell us more about your answer.

This is required

10 years of Woodland View - Service User Survey

Tell us what ward you are answering about ?

How well does the design and layout of the ward work for you?

Please select the option that best reflects your view.

How is the ward environment in supporting your comfort, and wellbeing?

Tell us how you rate the following:

Do you ever feel that your privacy or dignity is compromised in the ward?

Do you ever feel isolated or lonely on the ward?

How often can you observe a member of staff on the ward?

If you have stayed in another ward outside of Woodland View, how does your experience there compare?

What elements of the ward environment have had the most positive impact on you?

What elements of the ward environment have had a negative impact on you?

If you were to change one thing about the ward environment what would this be?

Are there any other areas of Woodland View you use regularly? Please tell us why and how useful these are.

Tell us what ward you are answering about ?

How well does the design and layout of the ward work for you? Please select the option that best reflects your view.

How is the ward environment in supporting your comfort, and wellbeing?

Tell us how you rate the following:

Do you ever feel that your privacy or dignity is compromised in the ward?

Do you ever feel isolated or lonely on the ward?

How often can you observe a member of staff on the ward?

If you have stayed in another ward outside of Woodland View, how does your experience there compare?

What elements of the ward environment have had the most positive impact on you?

What elements of the ward environment have had a negative impact on you?

If you were to change one thing about the ward environment what would this be?

Are there any other areas of Woodland View you use regularly? Please tell us why and how useful these are.

How well does the design and layout of the ward work for you?

Please select the option that best reflects your view.