Thank you for taking the time to fill out our System Usability Scale. The results from this will help us to understand how people generally find using the current NaPTAN service so that we can make improvements.

For each of the following statements, please mark one box that best describes your reactions to the current NaPTAN service.

 
 

1. I think that I would like to use this service frequently.

1. Strongly Disagree2.3.4.5. Strongly Agree
 

2. I found the service unnecessarily complex.

1. Strongly Disagree2.3.4.5. Strongly Agree
 

3. I thought the service was easy to use.

1. Strongly Disagree2.3.4.5. Strongly Agree
 

4. I think that I would need the support of a technical person to be able to use this service.

1. Strongly Disagree2.3.4.5. Strongly Agree
 

5. I found the various functions in this service were well integrated.

1. Strongly Disagree2.3.4.5. Strongly Agree
 

6. I thought there was too much inconsistency in this service.

1. Strongly Disagree2.3.4.5. Strongly Agree
 

7. I would imagine that most people would learn to use this service very quickly.

1. Strongly Disagree2.3.4.5. Strongly Agree
 

8. I found the service very cumbersome to use.

1. Strongly Disagree2.3.4.5. Strongly Agree
 

9. I felt very confident using the service.

1. Strongly Disagree2.3.4.5. Strongly Agree
 

10. I needed to learn a lot of things before I could get going with the service.

1. Strongly Disagree2.3.4.5. Strongly Agree
 

11. Overall, I would rate this user friendliness of this service as:

Worst ImaginableAwfulPoorFairGoodExcellentBest Imaginable
 

12. Please provide us with your email address if you're interested in being involved in the redevelopment of NaPTAN