Healthwatch Somerset Coronavirus Feedback
Who are we?
Healthwatch Somerset is the county’s independent health and care champion. It exists to ensure that people are at the heart of care.
Dedicated teams of staff and volunteers listen to what people like about local health services, and what could be improved. These views are then shared with the decision-making organisations, so together a real difference can be made.
What is this survey about?
With health and social care services under mounting pressure due to the coronavirus (COVID-19), there may be an impact on how you get the care and support you need. People are likely to have different experiences depending on their needs and the severity of their symptoms.
We are interested in hearing about how this virus outbreak may be changing the way in which you access local services, particularly if you rely on them for regular care. You can also tell us about how services responded to you if you have become unwell with COVID-19 symptoms.
We would like to hear your experiences, to help us identify how services are adapting and working well under these difficult circumstances, and to highlight common issues and challenges that need further work and improvement.
The aim of this short survey is to:
- Gather real-time feedback for local services during the COVID-19 outbreak
- Provide information that services can use to learn from once the outbreak has passed
If you are looking for up to date information about COVID-19, please visit our website
All responses will remain anonymous, and you do not have to answer any questions you do not wish to.
Responses will only be recorded once you have reached the final page of the survey and clicked "Finish Survey".