Healthwatch Warwickshire would like to hear your feedback and views on your experience of using the NHS 111 service, an Urgent Treatment (or Care) Centre, or a Minor Injuries Unit.
NHS 111 service
If you have an urgent but not life-threatening health problem, you can contact NHS 111 for support.
NHS 111 is open to help you 24 hours a day, seven days a week. The telephone line is free to call when you have an urgent healthcare issue. You can also use the NHS 111 website online, or access it through the NHS App.
How can NHS 111 help me?
NHS 111 helps get people the right physical and mental health advice and treatment when they urgently need it.
A specialist health advisor will collect some information from you about your symptoms. They will then direct you to the service that can best help you.
Urgent Treatment (or Care) Centres/Minor Injuries Unit
Patients over the age of five with minor injuries and illnesses can attend an Urgent Treatment Centre, where trained nursing staff will undertake an assessment and give advice and treatment. Patients are able to have X-rays and a pharmacy is available.
Who are Healthwatch Warwickshire?
Healthwatch Warwickshire is an independent service for everyone who uses health and social care in Warwickshire. Together with our volunteers we make your voice heard to help improve NHS and Adult Social Care services, so the care you receive meets your needs.
You will be able to read our findings, and find out more about our other work, on our website. www.healthwatchwarwickshire.co.uk