The death of a firefighter in the line of operational duty is among the most tragic and complex situations a fire and rescue service can face. The first 48 hours are critical in establishing the foundation for all subsequent investigations, inquests, legal proceedings, and memorial arrangements. This draft guidance has been developed to outline the essential actions, protocols, and responsibilities for lead officers coordinating the immediate response after a firefighter's death during this period, ensuring a structured, compassionate, and legally compliant response. Central to this guidance is the welfare of fire and rescue service personnel and the bereaved family, recognising that support, care, and clear communication are as vital as the operational actions taken.
The guidance is designed as a concise set of role-specific action cards, collating statutory requirements, positive practice, and clearly defined responsibilities. It is not intended to replace existing local policies or procedures, but to provide a structured framework that services can adapt to their own needs, resources, and governance. By setting out a clear and consistent approach, the guidance aims to support services to act swiftly, confidently, and with compassion in the most challenging of circumstances.
You can find the document here: Death during operational duty protocol
As part of this consultation, we are seeking feedback from fire and rescue services, representative bodies, and partners to ensure the content is practical, proportionate, and supportive of both the service and those affected. Your input will help refine and finalise this important guidance.
If you would like to prepare your response, you can review the questions in advance HERE. There is also a save and continue function that can be used throughout the consultation so that you can return to your response later and pick up where you left off.
This survey will close end of the day Monday 12th January 2026. If you have any questions, please contact pclhub@nfcc.org.uk.
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