Suffolk Community Libraries website survey

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Thank you for taking part in this short online survey. We're asking a few questions on your experience with the website to help improve the site for all users. We appreciate your feedback.

This survey should take approx. 2 minutes to fill in. All answers are anonymous.

Questions marked with * are required.

1. What is your age?

18 – 24
24 – 34
35 – 44
45 – 54
55 – 64
65 and over

This question requires an answer

2. Do you have a library card/account? *

Yes
No
Unsure

This question requires an answer

3. What was the main reason for your visit to the website today? (We know people may use the website for various things so please just tell us the main reason). *

To log into my library account
To reserve or renew a book
To find library opening times and locations
To find events and activities
To learn more about eLibrary services
To find health and wellbeing resources
To browse book recommendations
Other (please specify):

This question requires an answer

4. Did you find what you were looking for on the website today? *

Yes
No

This question requires an answer

5. How often do you visit the Suffolk Community Libraries website? *

Every day
Once or twice a week
A couple times a month
Less often
This is my first time visiting the website

This question requires an answer

6. How would you rate your overall experience of the website? *

Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied

This question requires an answer

7. How easy do you find the website to navigate? *

Very easy
Somewhat easy
Neutral
Somewhat difficult
Very difficult

8. Is there anything you would like to see improved on the Suffolk Community Libraries website? (please answer below)

9. Is there any other feedback you’d like to share about our website? If so feel free to add this below.

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