| Persistent pain affecting either ear lasting more than seven days within the last 90 days. | | |
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| Any discharge from either ear within the last 90 days other than wax. | | |
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| Sudden (within seven days) loss or deterioration of hearing not associated with a cold or upper respiratory tract infection. If so, seek medical advice. | | |
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| Rapid (within 90 days) loss or deterioration of hearing. | | |
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| Fluctuating hearing loss, other than associated with colds. | | |
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| History of surgery on the ears other than grommets (unless grommets inserted in the past 12 months). | | |
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| Vertigo (sensation of you or surroundings spinning) within the last 90 days. | | |
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| Tinnitus (e.g. internal sounds in the ear) in one or both ears lasting for more than five minutes at a time, or that is in time with your heartbeat/pulse, or that is severe enough to disturb your sleep. | | |
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| Domicilliary need (housebound/home visit) | | |
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