How were your health and care services in the last 12 months?

1. Tell us about your experiences of health and social care in North Tyneside

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Healthwatch North Tyneside is an independent charity dedicated to helping make local health and care services better for you. We do this by finding out your views and experiences of health and care services and feeding back to the people designing and delivering services so they can be improved.

We want to celebrate the North Tyneside services providing excellent care while also finding out what can be improved. To do this, we need feedback from you.

Share your experiences of local services in the last 12 months and we will help make your voice heard. 

The information you provide will be stored safely and used anonymously. Visit www.hwnt.co.uk to find out more about our work.

You can sign up for our eNews and enter our prize draw to win £100 in love 2 shop vouchers at the end of the survey.
If you have any queries or change your mind about taking part, please contact us on 0191 263 5321 or email us at info@hwnt.co.uk

 

1. Please select the services from the list below that you have used in the last 12 months. Where possible, include the service name, rate your overall experience, and share what worked well and/or what could have been better. There is no word limit, so feel free to share as much or as little as you like. You only need to complete the services relevant to you. 

Specific service name / locationRating 1 = terrible to 5 = ExcellentWhat worked well / could be better?
GP Services
Livi
Pharmacies
Dentists
Opticians
NHS 111
Urgent treatment centres & walk-in centres etc.
999 and Ambulances
Emergency departments at hospitals (e.g. A&E)
Social work teams
Care at home
Care homes and assisted living
Hospital care - including inpatient / outpatient / day care
Maternity and Child Health Services
Mental Health Services
Sexual Health Services
Any other service not listed above 
 

2. Each year we select a number of health and social care issues to investigate further.  
What issues do you think we should prioritise and why? 

 

3. Compared to a year ago, do you think health and care services have: 

 

4. Do you know where to find trusted information and support where you need it?

 

5. How easy is it to access information and support when you need it?

 

6. Has anything stopped you from getting the health care and support you 
need? This could be delays or cancellation, cost of services, transport etc.

 

7. Is there anything else you'd like to tell us about your experiences of health and social care?