Experiences of Community Pharmacies in West Essex

1. Introduction

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Healthwatch Essex has launched a new project exploring ‘Experiences of Community Pharmacies in West Essex’ on behalf of the NHS Hertfordshire and West Essex Integrated Care Board. We want to understand people's experiences of using local community pharmacies and how they could be improved. 

As part of our project, we have designed a survey to hear your experiences of using local community pharmacies. (These are also known as high street pharmacies or chemists, but do not include hospital pharmacies or dispensing GP practices.) Please help us by taking a few minutes to complete the survey below. Your voice is important in helping to make positive change. 

If you would like to speak with us in more detail about your experiences, please leave your details at the end of the survey and we will be in touch. We can also send you this survey in a different format if required. For more information, please contact our Project Officer, Lily Boag at lily.boag@healthwatchessex.org.uk or call 07742 072740.

All participants will be kept anonymous and any information you provide will be strictly confidential. Healthwatch Essex may use quotations from this survey in our final report, but they will be attributed to an anonymous resident from West Essex. Any additional information provided that could potentially identify you will be removed or modified before submission of the report. Please find our privacy policy here: https://healthwatchessex.org.uk/privacy-policy/

 

1. How often do you use a pharmacy? *