The NHS app is designed to give people a simple and secure way to access a range of NHS services on their smartphone or tablet. The same service is also available via web browser on the NHS website. We would love to hear your feedback about the NHS app - why you use it, why you don't, and how it could be improved. We're also interested to know if you use the NHS app to provide feedback on NHS services and how you'd ideally like to provide this feedback.
Healthwatch Surrey champions the voice of local people to shape, improve and get the best from NHS, health and social care services. We are independent and have statutory powers to make sure decision makers listen to the experiences of local people.
Responses to this survey are anonymous. The closing date for the survey is 31 December 2025.
There are 12 questions (plus 12 optional demographic questions), and it will take about 5 minutes to complete. (Note: to delete - generally, half the number of questions i.e. if 20 questions it will take about 10 minutes)
Thank you in advance for your feedback it will help inform future service development.
Please consent to us storing and anonymously using your answers by ticking the box in question 1 of this survey. We store your data in accordance with current UK data protection legislation, for more information please see our Privacy statement - Healthwatch Surrey.
You can withdraw or amend your consent at any time by contacting us via:
Email: enquiries@healthwatchsurrey.co.uk
Phone: 0303 303 0023
SMS (text only) or WhatsApp: 07592 787533.