Tenant Census - Understanding Our Tenants

 



Merthyr Tydfil Housing Association wants to eliminate discrimination and promote equal opportunities. Collecting the following information can help us achieve this. We monitor and analyse diversity information to make sure that our processes are fair, transparent and promote equality of opportunities for all service users. We want to know if everyone can access our services equally. Your cooperation enables us to plan and deliver services more effectively to individual contract holders and service user’s needs. Any information on this form will be treated confidentially, in accordance with the General Data Protection Regulations and will be used for statistical purposes only. Our privacy notice will tell you more about how and why we use this information. You can access this on our website www.mtha.org.uk.

Examples of what we will use your information for include:

  • Providing information in a different language and telephoning or texting instead of sending letters.
  •  Providing large print letters

If you require this form in another language or format or need assistance completing the form, please contact the association on 01685 352800 and speak with a member of the housing team.

1. Tenant 1 Personal Details 

 

2. Tenant 2 Personal Details 

 

3. How many people live in your home?     

 

4. Please tell us about any other people that live with you.

Person 1 Person 2 Person 3 Person 4Person 5 Person 6 
Title (Mr, Miss, Mrs, Ms, Mx, Dr, etc)
 

5. Please tell us about any other people that live with you.

Person 1 Person 2 Person 3 Person 4 Person 5Person 6 
Surname 
 

6. Please tell us about any other people that live with you.

Person 1 Person 2 Person 3 Person 4 Person 5Person 6 
First Name
 

7. Your Gender 

Person 1Person 2 Person 3 Person 4 Person 5 Person 6 
Male
Female
Prefer not to say
Other
 

8. Date of Birth (DD/MM.YYYY)

 

9. Date Moved In (DD/MM/YY)

 

10. Relationship to Tenant 

 

11. For all those living in your home, please state number of people whose ethnicity applies. 

White
Asian or Asian British
Mixed
Black or Black British
Other Ethnic Group
 

12. For all those living in your home, please state the number of people whose national identity is: 

 

13. For all those living in your home, please state the number of people whose sex is:

 

14. For those living in your home, please state the number of people whose gender is not the same as their registered sex at birth.

 

15.  For those living in your home, please state the number of people whose sexuality is best described as:

 

16. For those living in your home, how many belong to the following age groups?       

 

17. For those living in your home, please tell us the number of people whose marital status is identified below:

 

18. Please tell us the number of people living in your home who has any physical or mental health conditions, illnesses or impairments lasting or expected to last 12 months or more?

 

19. Please tell us the number of people in your home, where any of these conditions, illnesses or impairments reduce their ability to carry out day to day activities?

 

20. It helps us to know whether we are reaching all disabled people. If you ticked “yes” above, please state how many people in your household have any of the following disabilities.

 

21. Does anyone in your home look after, or give any help or support to anyone because they have long term physical or mental health conditions, illnesses, impairments, or problems related to old age?

 

22. Please let us know if we can do anything to make it easier for you when staff or our contractors are visiting your home or when you are visiting our office. Please comment below, e.g. allow longer time to open the door, large print documents etc:

 

23. For all those living in your home, please tell us the number of people whose religion is as follows:

 

24. Do you or any person who lives with you have a religious or cultural requirements that you would like us to be aware of when we visit your home or when you call into the office? If yes, please give details below:

 

25. Are you happy for us to give your details to our contractors and members of our Customer Service Teams? This will enable our contractors to contact you directly to arrange to carry out repairs and allow our Customer Service Teams to contact you for feedback on our services

 

26. How many people in your home would prefer to communicate through British Sign Language:

 

27.  How many people in your home can understand, speak, or write Welsh?

 

28. How many people in your household whose main language is: 

 

29.  If English is not your first language, how many people in your home can speak, understand, or write English?

 

30. If you would prefer the information you receive from us in any of the formats below, please tell us. Please tick all that apply.

Yes No
Large print
Braille
CD
Audio tape
Other language, please state
 

31. What is your preferred contact method. Where possible we will use this to contact you. 

EmailLetterMobile phoneTelephoneTextOther please comment
Tenant 1
Tenant 2 
 

32. I don’t wish to provide any of the information requested in this form.

Yes
Tenant 1
Tenant 2