Insulin pump and CGM manufacturers advise against exposing devices to x-ray or full-body scanners at airports due to potential damage (read statements). Passengers are entitled to request alternative screening, such as a pat-down with explosive trace detection (ETD). We are gathering feedback through a short survey to better understand travellers’ experiences with airport security when carrying or using medical devices. Your input will help us evaluate the support provided and identify where improvements can be made. Thank you for taking a few minutes to share your experience. If you travel frequently, please complete a separate form for each airport.

Rachel Crawford
rachel@mdacard.com
MDA CARD  |  WEBSITE  |  PETITION  |  FOLLOW US ON X 

 

1. Your Details:

 

2. Please indicate which type of diabetes you have?

 

3. Which medical device(s) were you using during security screening?

 

4. Which airport were you traveling through during this experience?

List of UK airports sorted alphabetically
Select airport:
 

5. Please enter the date of your experience:

   DD/MM/YYYY 
 
 

6. Did you use the Medical Device Awareness card?

 

7. Were the airport security staff familiar with the correct procedures for your medical device?

 

8. Based on the above, can you briefly describe your experience?

 

9. Please rate your experience:

 

10. How likely are you to select this airport for future trips, given your experience?