Insulin pump and CGM manufacturers advise against exposing devices to x-ray or full-body scanners at airports due to potential damage (read statements). Passengers are entitled to request alternative screening, such as a pat-down with explosive trace detection (ETD). We’re conducting a short survey to better understand travellers’ experiences with airport security while using medical devices over the past 2 years (since July 2023). Your feedback will help us assess the level of support provided and highlight areas where improvements are needed. Thank you for taking a moment to share your experience. If a frequent flyer, please complete one form for each airport.

 

Rachel Crawford
rachel@mdacard.com
MDA CARD  |  WEBSITE  |  PETITION  |  FOLLOW US ON X 

 

1. Your Details:

 

2. Please indicate which type of diabetes you have?

 

3. Which medical device(s) were you using during security screening?

 

4. Which airport were you traveling through during this experience?

List of UK airports sorted alphabetically
Select airport:
 

5. Did you use the Medical Device Awareness card?

 

6. Were the airport security staff familiar with the correct procedures for your medical device?

 

7. Based on the above, can you briefly describe your experience?

 

8. How likely are you to select this airport for future trips, given your experience?