Membership Survey 2025

We’re always working hard to give you the best membership experience we can, so we want to hear from you, our members, about how you think we're doing and what we can do to improve.

This survey should take around 10 minutes to fill in. We'll ask some questions about your membership and some questions about Balance, your members magazine. We sometimes need to ask for information like your connection to diabetes and ethnicity. By sharing the information below, we’ll be able to improve the service we offer to you and people like you. 

All information you provide through this survey will be anonymous and stored securely though please be aware that you may become identifiable if you include any personal details, such as name, telephone or email address in the free text answer boxes. The responses you give to this survey will not be linked to your membership in any way.