Newham BID Third Term Consultation 2023

 
Newham Business Improvement District (BID)
Third term Consultation 2023-2028
Please respond by Friday 14th April 2023
 
Newham BID has been operating successfully for almost ten years delivering projects and services to support businesses. Together, we have successfully delivered projects and services to raise the profile of our industrial estate, to protect it through safety and security initiatives and to promote Newham and our business community via our PR channels including articles in the West Briton, videos and social media. More recently, we have come together as a business community to challenge issues which affect our ability to trade and to learn about new funding opportunities or ways to reduce our costs. For a list of our achievements click here
 
Newham BID’s second term finishes on 31st August 2023 but can be renewed subject to a new business plan being published and a ballot held where every levy paying business has a vote. Ahead of this process, we want to hear from all our levy paying businesses.

We have used what we have heard so far to shape this survey and would welcome your thoughts and ideas on whether what you read resonates with you.
 
Your feedback and ideas will inform a new five-year business plan to be published in May 2023 ahead of a postal ballot in June/July 2023, where you will have the chance to vote ‘yes’ or ‘no’ for the continuation of the BID from September 2023 to August 2028. For the BID to proceed to a third term, there must be a majority voting in favour by number and by rateable value of premises.

Please help us shape the next five years’ worth of investment on Newham - remember it is your BID scheme and it is vital that it reflects your needs. 
 
*How We Will Use Your Data
Please note that the information you provide will be kept confidential and individual responses will remain anonymous unless you tell us we can publish a testimonial from you. Feedback will be summarised and used for the purpose of preparing the third term business plan. Giving your business name allows us to understand the view of levy payers from different sectors, business sizes and areas within the BID boundary as well as ensuring we have the correct contact details so you have the right to vote later in the year.

Business Name (required so we can summarise feedback from a range of businesses by size/sector and area of Newham BID) *

 

OUR VISION FOR NEWHAM BID 2023 - 2028
 
Newham BID’s vision for the third term is:
‘To improve and raise the profile of Newham & Port of Truro through making it more attractive, accessible, safer and better promoted.’

1. Do you agree with this vision?

 

PROPOSED BID PROJECTS AND SERVICES FOR THE THIRD TERM
THEME 1 –   ENHANCE THE ENVIRONMENT
 
AIM: To create a Newham & Port of Truro that is an accessible and attractive place to do business by maintaining and landscaping communal areas and signage and lobbying for improvements to roads and footpaths for the benefit of our levy payers.
 

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2. Roads and Footpaths - Working with you to lobby and influence the best outcome for businesses with regard to safe and effective vehicular, pedestrian and cycle access across the Estate with Newham’s commercial focus at the heart of our negotiations.
3. Keeping Newham clean and tidy – a) Maintaining the communal areas of Newham by trimming hedges, grass, spraying weeds, clearing scrub etc.
4. Keeping Newham clean and tidy continued... b) Addressing fly tipping and litter issues through working with partners. Community litter picks at least once a year.
5. Signage – Ensuring that Newham businesses are clearly signed on the BID owned sign boards and slats are changed when businesses alter. Signs will be maintained and cleaned.
6. Landscaping – continuing with our landscaping programme to improve the attractiveness of Newham by planting out areas, creating areas for employees to enjoy the outdoors, cultivate fruit and vegetables and some striking sculptures or artwork.
7. Doing our bit towards Net Zero and Saving Costs - Supporting businesses on Newham to be ‘greener’ through measures to reduce carbon emissions where it is practical to do so – e.g. supporting businesses to carrying out energy audits and come up with realistic action plans as well as creating a more sustainable industrial estate overall (this project will only proceed with grant funding currently being sought).
 

YOUR FEEDBACK ON ENHANCE THE ENVIRONMENT PROJECTS


8. Are these the right priorities for Enhance the Environment projects?

 

10. Which is the most important project idea?

 

11. Any other comments?

 

THEME 2 –   SAFE & SECURE

AIM: To create a safe and secure commercial area through investing in and maintaining CCTV surveillance, continuing security patrols and working closely with other agencies to solve issues.
 

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12. CCTV – a) Invest in the latest CCTV camera technology, increasing and improving our 32 cameras, adding ANPR where needed.
13. CCTV continued... b) Ensuring our CCTV is maintained and that footage can be downloaded quickly and reliably within a short time period following a legitimate request.
14. Security patrols – Continue with our security patrols using a professional security team who provide a visible presence to deter and detect criminal activity.
15. Liaison between businesses, Police and other agencies - Facilitate discussions between multi-agencies that deal with anti-social behaviour issues, tackling and minimising issues that could blight our estate.
16. Forensic Marking Service - Provide a forensic marking service – such as Selectadna.co.uk which can be used to protect property and promoted outside business premises deterring theft.
17. Salt Bins - Keep Newham salt bins regularly topped up in locations across Newham allowing businesses to keep their private car parks and paths safer when there are freezing temperatures.
 

YOUR FEEDBACK ON SAFE & SECURE PROJECTS

18. Are these the right priorities for Safe & Secure projects?

 

20. Which is the most important project idea?

 

21. Any other comments?

 

THEME 3 –    PLACE & BUSINESS PROMOTION
 
AIM: To enhance the profile of Newham & The Port of Truro and promote individual businesses to drive footfall and sales through concerted PR and Marketing campaigns.

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22. West Briton Articles - Promote your business through our monthly West Briton articles with the main story being posted on Cornwall Live.
23. Social Media and Digital - Promote your business through our social media channels such as Facebook, Twitter and Instagram and via google ad campaigns.
24. Newham Website - Populate our external facing website with a page for every levy paying business – www.newhamtruro.co.uk
25. Map/Directory -Publish updated version of our popular hard copy Newham BID map/directory and circulate these across Newham and to other venues.
26. Videos - Produce high quality promotional videos that promote Newham Industrial Estate as well as individual businesses.
 

YOUR FEEDBACK ON PLACE & BUSINESS PROMOTION PROJECTS

27. Are these the right priorities for Place & Business Promotion?

 

29. Which is the most important project idea?

 

30. Any other comments?

 

THEME 4 –    CREATING CONNECTIONS
 
AIM: To support Newham’s businesses through representing their interests, organising networking and information sessions and lobbying on issues that matter to them or impede their ability to trade to their full potential.
 

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31. Lobbying - Supporting levy payers on key issues concerning access, fly tipping, grot spots, graffiti, parking, overflowing drains, highways issues, broadband, broken public infrastructure etc.
32. Business Networking - Greater business networking opportunities such as business breakfasts using businesses on the estate to host sessions of interest to others and providing an opportunity for business networking.
33. Social Networking - Social events to bring employees together such as occasional walks, river trips etc.
34. Training for all employees - Training sessions, either virtual or physical for businesses on Newham such as first aid, fire, health and safety, mental health awareness and marketing.
35. Investing – Raising the profile of Newham as a place to invest and work – advertising units to let and job vacancies whilst also responding to regular requests to relocate to Newham.
36. Business Savings – working with businesses to identify opportunities to make savings through collaborations or joint procurement.
 

YOUR FEEDBACK ON CREATING CONNECTIONS PROJECT

37. Are these the right priorities for Creating Connections?

 

39. Which is the most important project idea?

 

40. Any other comments?

 

YOUR MAIN PRIORITIES AND HOW WE CAN HELP YOU

41. In your opinion how important are the themes below (rank them in order with 1 being the most important and 4 being the least important). This will help Newham BID focus their resources where businesses need it most.

 

42. What can Newham BID do to specifically support your business?

 

YOUR REACTION

43. How satisfied have you been with Newham BID?

 

44. Do you think Newham BID provides good value for money?

 

45. Based on what you have read and your priorities, would you vote ‘yes’ for Newham BID to continue for a third term?

 

TESTIMONIALS

46. Would you be prepared to give Newham BID a positive testimonial for use on our website and in our business plan?

If yes, thank you. One of our BID team will be in touch shortly.

 

Your Details

 

VOTER

47. Will you be the person voting in the Newham BID ballot?

 

If No, please provide the contact details for the person who will vote below:

 
Thank you for contributing your time and expertise
 
Thank you for contributing your time and expertise. Your feedback will be used to help shape the third term business plan which will be published in May 2023 ahead of a 28 day postal ballot finishing on Thursday 6th July 2023.