Primary Care for the next generation

1. Introduction

The Scottish Parliament's Health and Sport Committee is interested in hearing your views on primary care in Scotland. Please note that the questions may not reflect Scottish Government direction or policy. So what is primary care? Primary care is often centred around your local health centre. It includes your visits to your GP, but also to your dentist, the optician, podiatrist or physio, for example. Community nurses, midwives and pharmacists also work in primary care, as do community links workers. GP practice receptionists and practice managers are also members of the team, but are usually employed directly by the GP practice rather than the NHS. By completing this short survey you will be providing the Parliament's Health and Sport Committee with some insights into public understanding of primary care, as well as what you think is important regarding you and your family's healthcare - outside of hospital care - into the future. You can skip any question, but please click the 'submit' button at the end of the survey, as even partial responses will be helpful.

1. First we would like to know a little bit about you. We want to ensure that we reach as wide a range of people living in Scotland as possible.

Please tell us your age and gender


2. Please tell us your gender


3. Please tell us your level of education


4. Please tell us your ethnic origin


5. Please tell us your postcode


6. The Scottish Government's vision is of “general practice and primary care at the heart of the healthcare system. People who need care will be more informed and empowered, will access the right professional at the right time and will remain at or near home wherever possible. Multidisciplinary teams will deliver care in communities and be involved in the strategic planning of our services”.

To what extent do you agree with the Scottish Government’s vision for primary care?


7. Would you like to be able to see other health professionals in the primary care team without going through your GP?

YesDon't mindNoDon't know
Nurse or Nurse Specialist
Health visitor
Community Links Worker (helps find groups/services such as money and benefit advice, debt management and budgeting, local activities and social groups etc)
Occupational therapist (helps people to maintain independence)
Phlebotomist (collects blood samples from people to help diagnose illness)
Speech and language therapist
Mental health worker
Audiologist (assesses hearing)
Breastfeeding support worker
Social Worker (helps support and protect people who are vulnerable and at risk
Podiatrist (helps with foot and leg problems)

8. Which of the following are the most important features of your primary care service?
Please pick the 3 most important to you.


9. When would you like to be able to access primary care services?

most convenientconvenientinconvenientleast convenient
Weekday morning
Weekday afternoon
Weekday evening
Weekend morning
Weekend afternoon
Weekend evening

10. The Committee is interested in the role that technology can play in primary care.

Would you be happy to?

Yesno preference either wayNoDon't know
Have a video-call consultation
Have a telephone consultation
Receive test results digitally
Order repeat prescriptions online
Make appointments online
Receive appointment reminders by text
Receive appointment reminders by email

11. Are you happy for your health information to be shared to help improve the health of people across Scotland?

yesnodon't knowI already do this
Share information with the NHS from health technology wearables (such as fitbits), apps and medical devices
Allow your health data to be used to improve your future health.
Use wearable devices to monitor things like activity levels, blood pressure. Information is sent to GP

12. In relation to digital information and advice, would you be happy to:

YesNoDon't know
Take part in online education courses such as falls prevention, positive mental health, avoiding Type 2 diabetes
Use digital resources such as interactive websites to access information
Use digital resources to obtain a diagnosis
Use digital resources to self-refer to other services such as access outpatient appointments

13. Do you think that your medical notes and relevant health information are always shared between relevant members of the primary care team to help co-ordinate the best care for you? (For example, between GP and Pharmacist or between GP and Dentist)


14. Are you happy for your relevant health information/ notes to be shared across the primary care team to help co-ordinate the best care for you?


15. Since the start of the NHS, general practice has developed as an independent contractor model whereby many GPs are self-employed, employ practice staff and deliver services on behalf of the NHS rather than being direct employees of the NHS.

Are you aware that the most GPs are self-employed and run their own practices?


16. If you answered 'Yes' to the Question 15, do you think this model works well for you and your family?


17. Again, if you answered 'Yes' to question 15, do you think this model works well for the NHS


18. Primary care out-of-hours services provides support to people who require medical assistance outwith normal GP surgery hours.

Have you used out-of-hours GP services in the last year?


19. If you answered 'Yes' to Question 18, were you satisfied with the service you received?


20. Do you want to be involved in planning how primary care is run or developed in your area?


21. If you answered 'Yes' or 'Not Sure', how would you prefer to be involved?
Please tick all that apply to you.


22. How involved do you feel in how primary care services are run in your area?


23. In a sentence, please describe your wishes for the future of primary care
Maximum 100 words

There will be an opportunity to write in with your views of primary care as the Committee's Inquiry progresses.
For more information, visit the Committee's web pages, and social media channels: