Views@Send - SEN Support Week 1 to 6


We want to hear families’ experiences of the Education, Health and Care (EHC) needs assessment process and we would really value your feedback.

Please take a moment to share your thoughts with us. You do not have to answer every question, but we would appreciate as much information as you are able to give. At the end you can give us more information or feedback about what worked well or what could be improved.

What you tell us will be used to improve our services for families in Norfolk. Thank you.

1. Which District Council do you live in?


Please indicate whether you agree or disagree with these statements:

2. Involvement:
My EHCP Coordinator kept in contact with me and I felt involved, informed and able to participate and express my views throughout the EHC needs assessment process.

Strongly agreeAgreeDisagreeStrongly disagree

3. Timeliness:
The local authority informed me of their decision not to carry out a needs assessment in a timely manner.

Strongly agreeAgreeDisagreeStrongly disagree

4. Quality:
The information I received clearly explained the reason the local authority decided not to carry out a needs assessment, and I knew where to find further support.

Strongly agreeAgreeDisagreeStrongly disagree

5. Experience:
Overall, my experience of the EHC needs assessment process was positive.

Strongly agreeAgreeDisagreeStrongly disagree

6. What do you think worked well?
(Max 250 words)


7. What do you think could be improved?
(Max 250 words)


8. Would you consent to your views being shared with relevant wider audiences?