It is important that services for children and young people with special education needs or disabilities (SEND) and their families are of high quality.

This survey gives you a chance to feedback your views about how things are working for you and your child/children with SEND.

If you have more than one child with SEND, and you want to give your views about each of them, you will need to complete the survey separately for each child.

It is important if you want your feedback to be used that you click the finish survey button at the end.

You do not need to give your name or contact details. Norfolk County Council’s privacy notice is set out here  https://www.norfolk.gov.uk/privacy

An anonymised summary of the information we receive will be published on the Norfolk SEND Local Offer web pages at www.norfolk.gov.uk/send.  No personal or individual details will be shared.

The information received will be used to help us to identify what needs to be improved in the lives of children and young people with SEND.

When we publish the results, we will include the actions needed to improve SEND services over the next 18 months.

If you want to see the results and actions taken for 2022-23 please click on this link

This is the second time we are running this survey, and will we plan to run a survey every two years thereafter.

If you need help to complete this survey you can:

Ask a friend, family member or someone else you trust to help you fill this in. Remember it is your views we want to hear.

We also offer this survey in different formats:
  • Paper copy in the post
  • Talking you through the questions and fill your answers in for you over the phone (email send@norfolk.gov.uk)
  • Easy Read
  • A copy in your own language

Please  email us at send@norfolk.gov.uk 

Thank you for taking the time to complete this survey.