We know that getting the right mental health support at the right time can make an enormous difference to people's lives. In 2022/23, we gathered the experiences of 376 people who had used specialist mental health services in Nottinghamshire, and made eight recommendations to the Nottinghamshire Healthcare NHS Foundation Trust for improvement. Since then, there has been wider public attention and further formal reviews calling for change. The Trust has been working to make improvements.
But what really matters is this: are people experiencing any difference in care today?
We want to hear directly from you.
This survey is for:
- People aged 18 or over who have used, or have been waiting to access, specialist mental health services since January 2025
- Carers, family members, or supporters of someone in this situation
By specialist mental health services, we mean adult mental health services provided by specialist teams, rather than support from Talking Therapies or a GP alone. This includes services such as community mental health teams (including Early Intervention in Psychosis), crisis services, and mental health inpatient wards.
The survey should take about 7 minutes to complete.
This survey is run by Healthwatch Nottingham & Nottinghamshire, an independent organisation. Although the Nottinghamshire Healthcare NHS Foundation Trust asked us to carry out this work, we operate independently. We will analyse all responses ourselves and publish our findings publicly. The Trust will receive our final report, but do not influence what we write.
To find out more about this project — including our previous findings and the Trust's progress — visit our website.
If at any point you feel distressed while completing this survey, please see the support services listed at the end of this survey.
*In completing this survey, you are agreeing to let Healthwatch Nottingham & Nottinghamshire collect and analyse your answers. Your responses will be anonymous and handled in line with GDPR norms. We will not ask for your name, date of birth, NHS number, or other information that could identify you. Taking part, or choosing not to take part, will not affect your care in any way. Please see our Privacy Policy for more information.