St Leonards Physiotherapy Department Survey

0%

As part of our Enter and View programme, we will be visiting the physiotherapy department at St Leonard’s Hospital, the service receives referrals from local GP practices, including the Neaman and Goodman’s Fields Medical Practices. Our visit is based on feedback we have received from residents in the City who have accessed the service. If you’ve also recently used these services please complete the following survey.

1. How were you referred to the physiotherapy team?

2. How long did you have to wait for your initial appointment?

3. How did you book you initial appointment

I received a letter and telephoned the department
I received a letter and booked my appointment online
I received a letter and visited the department at the hospital to book
Other (please specify):

4. Was your appointment cancelled or changed?

Yes
No

5. How easy was it to rebook your appointment?

Easy - I phoned/changes it online and managed to get another appointment immediately
Somewhat difficult - it took me a couple of attempts to get through to the department to rebook
Very difficult - it took me many attempts to get through to the department to rebook
Other (please specify):

1. How were you referred to the physiotherapy team?

2. How long did you have to wait for your initial appointment?

3. How did you book you initial appointment

4. Was your appointment cancelled or changed?

5. How easy was it to rebook your appointment?

6. If you had to cancel or change your appointment, how easy was it to change?