Contact Warrington is the main point of contact for most council services, including Revenues and Benefits, Environmental Services, and Waste Services. Our aim is to deliver a high standard of customer care and, wherever possible, to resolve enquiries and service requests at the first point of contact.

To help us understand how well we are meeting these aims, we would welcome your feedback on the service you have received from our Customer Service Advisors. Your feedback is very important to us, as it helps us to continue improving and delivering the best possible service. Thank you for taking the time to share your views.

Data Protection and Confidentiality - We comply with all legislation governing the protection of personal information, including the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). The information you provide through this survey will be kept secure and analysed by Warrington Borough Council. No information will be released that could identify an individual or household. Data protection policy | warrington.gov.uk, Privacy policy | warrington.gov.uk and Privacy Policy - SmartSurvey

Other formats - Council information is also available in audio, Braille, large print, or other formats. If you would like a copy in a different format, in another language, require a BSL interpreter or require assistance in completing the form email consultation@warrington.gov.uk or telephone 01925 443322.