Patient Feedback Survey 2024

1. Tell us what you think 2024

In July last year, the patient group and Mendip Vale conducted a survey to gather patient feedback and identify areas for improvement. Over 1,000 anonymous responses were received, leading to discussions and a list of 15 actions, including a new telephone system, website, appointment booking methods, and administrative improvements. To evaluate the impact of these changes, we are repeating the survey this July. We hope you can complete the short survey below, which will take about five minutes. Your responses will help us assess progress and plan further improvements.

All answers are treated as confidential.


This survey is not used for urgent medical help or to book an appointment. Please not not provide any personal details during the completion of this survey. If you have a personal matter that you wish to discuss, please contact the surgery.

Questions with asterisk are mandatory and require an answer before moving on.  *