Shaping the Future of Penley Hospital

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1. Public Engagement Survey
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Thank you for your continued interest in the future of services at Penley Hospital.

As you may know, the inpatient beds at Penley were temporarily closed in December 2024 due to concerns around the sustainability of the care model and ongoing staffing challenges. Historically, Penley has provided step-down care for patients who no longer need acute hospital treatment but still require support before returning home or moving to another setting.

The number of patients suitable for this type of care has been limited, and ongoing difficulties with recruitment and reliance on temporary staff have made it increasingly difficult to deliver safe and sustainable care.

The Health Board is now starting a formal service review and options appraisal to consider what’s possible for the future of services in Penley. This includes revisiting whether the ward could reopen, alongside exploring other safe, high-quality alternatives that meet the needs of the local community.

To support this process, we’re inviting people living and working locally to share their views through this short online survey. Your feedback will help shape the early thinking and support the development of options before any formal consultation later this year. A final decision will be made by the Health Board in December.

Thank you for your time and valuable contribution.

Please ensure that when you complete free text boxes, you do not enter any information, which may potentially identify you or any other individual. The information you provide will be used to develop our proposals and kept in line with Data Protection legislation.

About you: What is your connection to Penley?

I live locally
I work at or with the hospital
I have used services at Penley Hospital
I am a carer or family member of someone who has used services
I visit family friends
NHS/community health professional (not based at Penley)
I prefer not to say
Other (please specify):

What is your postcode? (optional) Please only give first 4 letters/numbers (This helps us understand where responses are coming from in the area)

Your Experience: Have you or someone you care for ever received care at Penley Hospital?

Yes
No
Not sure

Comment:

If yes, what type of care did you/the person receive? (tick all that apply)

Step-down / rehabilitation care after hospital discharge
End-of-life care
Other (please specify):

Looking forward:

What matters most to you when accessing care in your local area? (tick all that apply)

Being treated with dignity and respect
Access to care close to home
Continuity of care from familiar staff
Timely access to support when it’s needed
Clear information and communication
Services that support recovery and independence
Other (please specify):

What would help you, your family or your community to stay well and supported locally?

(Think about local services, social care, transport, information, etc.)

What would you want the Health Board to consider when deciding on the future of services at Penley Hospital?

(e.g. importance of local provision, workforce challenges, alternative models of care)

Communication and involvement:

Receive updates direct to your inbox, as well as future opportunities to get involved in shaping the future of Tywyn Community Hospital | Penley Hospital, by subscribing to the Health Board’s e-newsletter here.

How would you prefer to receive updates about local healthcare services (tick all that apply)

Would you like to be involved in ongoing discussions about the future of services at Penley Hospital?

Yes
No
If Yes please provide contact details, e.g. email, mobile number etc

1. Public Engagement SurveyPage 1 of 2