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Wincanton Delivery Survey
Page 1
Staying streets ahead - your opinion matters to us
Your feedback is very much appreciated and valued following the delivery of your Magnet kitchen furniture
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Please enter your post-code
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- Required.
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Please enter the delivery date (dd/mm/yyyy eg 21/03/2008)
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- Required.
Did you receive a call on the evening prior to your delivery advising whether your delivery would be made in the morning or afternoon?
Yes
No
Unsure
Did the Wincanton delivery crew call you on the morning of your delivery advising you of an estimated time of arrival?
Yes
No
Unsure
Delivery made before 9am
Prior to commencing the delivery did the Wincanton delivery crew explain the delivery process and what was involved?
Yes
No
Unsure
Did the Wincanton delivery crew point out all the high value items (sinks, taps, appliances etc) and ask you to sign separately on the paperwork for these items?
Yes
No
Unsure
No high value items on order
Did the Wincanton delivery crew use or offer to use dust-sheets when making your delivery?
Yes
No
Unsure
Not Required
Did you see the Wincanton delivery crew use a hand-held scanner to scan all your delivery?
Scanned in house
Scanned on driveway
Scanned in garage
Other, please specify:
This is required
Input box for - Other, please specify:
Out of 10 how would you rate the overall delivery service you received from Wincanton?
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Out of 10 how would you rate the Wincanton delivery crew?
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Please feel free to leave any further feedback you have on the delivery service, and any thoughts you might have on how we could further improve the delivery service we offer?
