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Annual Performance Report to Tenants (APRtT) 2022-2023 review

1. The APRtT has been prepared in conjunction with the East Ayrshire Federation of Tenants and Residents and is designed to give you performance information about the Council’s Housing/Housing Asset Services. We would like your feedback on the report.

Question 1.

Contact Details

*
Question 2.

What age group best describes you?

- Required.
*
Question 3.

How Satisfied are you with Council’s overall service?

- Required.
*
Question 4.

Are you satisfied about how East Ayrshire Council is good at keeping you informed about services and decisions?

- Required.
*
Question 5.

How satisfied are you with the opportunities to participate in your landlord’s decision making processes?

- Required.
*
Question 6.

How satisfied are you with the quality of your home?

- Required.
*
Question 7.

How satisfied are you with the management of the neighbourhood you live in?

- Required.
*
Question 8.

How satisfied are you that the rent for your property represents good value for money?

- Required.
*
Question 9.

Do you like the layout of the executive summary?

- Required.
This is required
Question 10.

What other information would you like to see in the report?

*
Question 11.

With permission we will share the information that you have provided on this survey form with The East Ayrshire Federation (EAF) who also consult and seek the views of residents on a range of housing related matters. The EAF is the umbrella group representing Tenants` & Residents` Association`s in East Ayrshire and is funded by East Ayrshire Council.

- Required.
Question 12.

Data protection statement The personal information we have requested from you is in order for us to contact you. Your information will be used for this purpose only and processed and held securely in terms of Data Protection Legislation. For further information on our legal basis for processing your information and your rights in terms of Data Protection Legislation, please visit our privacy statement.

Hard copies of our executive summary report are available on request.