Acute Home Visiting Service Feedback

1. Acute Home Visiting Service

Feedback Questionnaire

Thank you for taking the time to complete this survey. Your responses will be used to inform service improvements. All feedback is anonymous; if you have any concerns, please use the appropriate channels so we can support you. We value your feedback.

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How satisfied are you with your recent visit from the Acute Home Visiting Service?

1 - Not satisfied

2 - Neither not satisfied or satisfied

3- Very satisfied

How prepared was the clinician for your visit?

1 - Not prepared

2 - Somewhat prepared

3- Very prepared

Did the clinician explain your condition, medications, instructions and follow up care clearly?

1 - Not clearly

2 - Parts were clear and parts were missing

3- Very clearly

Did you get all the answers to your questions from the clinician during or after the consultation?

1 - None of my questions were answered

2 - Some of my questions were answered

3- All of my questions were answered

Do you feel that the visit was conducted in a timely manner?

1 - Not timely

2 - Very timely

How would you rate the professionalism and politeness of our clinical staff?

1 - Not professional

2 - Very professional