Friends and Family Test for CAMHS Services

Herefordshire and Worcestershire Health and Care Trust would welcome your feedback about the services that we provide.  Therefore please could we ask that you complete this short survey?  If you have any queries please contact whcnhs.patientexperience@nhs.net.  Many thanks

1. Question 1.

Please let us know which service you have recently accessed;

CAMHS Community Eating Disorder

CAMHS Hereford

CAMHS Hereford ADHD

CAMHS Hereford ASD

CAMHS Hereford LAC

CAMHS Herefordshire Crisis and Home Treatment Team

CAMHS ISL

CAMHS LD Herefordshire & Worcestershire

CAMHS Wellbeing & Emotional Support Team

CAMHS Worcestershire Crisis and Home Treatment Team

CAMHS Worcestershire

CAMHS Youth

Other service:

This is required

Input box for - Other service:

2. Question 2.

Please tell us where you accessed this service (or which town you live closest to);

Herefordshire

Bromsgrove

Droitwich

Evesham

Kidderminster

Malvern

Pershore

Redditch

Tenbury

Upton

Worcester

We would like you to think about your most recent experience of the service you have accessed.

3. Question 3.

What was good about your visit?

4. Question 4.

What would have made your visit better?

5. Question 5.

Overall, how was your experience of our service?

Very good

Good

Neither good nor poor

Poor

Very poor

Don't know

6. Question 6.

Please can you tell us why you have given that answer?

7. Question 7.

Please can you tell us if you are happy for your comments to be made public?

I am happy for my comments to be made public

I am not happy for my comments to be made public

8. Question 8.

Which of the following best describes you?

Male

Female

Non-binary

Prefer to self-describe:

This is required

Input box for - Prefer to self-describe:

9. Question 9.

What age are you?

16-24

25-34

35-44

45-54

55-64

65-74

75-84

85+

10. Question 10.

What is your ethnic group?

White

Mixed/multiple ethnic groups

Asian/Asian British

Black/African/Caribbean/Black British

Other ethnic group