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Indigo Counselling Service Experience Feedback

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Feedback from our service users is important because it helps us to identify what we're doing well, and where we can make improvements.  All of your answers will be anonymised and collected centrally.  Remember, our counsellors do not hold any decision-making power over your gender affirming care (e.g. HRT and surgery referrals) – your answers to this survey will not affect the service you receive from Indigo.

Question 1.

How would you describe your overall experience with the Indigo counselling service?
Question 2.

In what ways has the counselling been helpful?
Question 3.

Are there any areas for improvement?
Question 4.

Have you noticed any changes in yourself / your wellbeing since starting counselling?
This is required
Question 5.

Would you recommend the Indigo counselling service to others?
This is required
Question 6.

Patient's age:
Question 7.

What is your ethnic group?
 
This is required
Question 8.

What best describes your gender?
 
Question 9.

Do you consider yourself to have a disability?
 
Question 10.

Are there any other comments you would like to make about the services you received today?
Question 11.

From time to time, we like to publish anonymous feedback from people who use our services to help promote the benefits of Indigo Gender Service and celebrate the work of our team. As such, please let us know if you give permission for Indigo to publish your anonymous feedback in our internal and external communications such as website, social media, newsletters, patient information and leaflets?
 
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