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Spread a Smile Feedback Questionnaire

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Thank you so much for completing this questionnaire. We really appreciate you taking the time to do so. Please note that this is an anonymous survey and your answers will be used to help us improve our work and ensure that we are always providing the best possible services.
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Question 1.

How old is your child?

- Required.
This question requires an answer
Please select
Question 2.

What is your child's condition? (Optional)

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Question 3.

At which hospital does your child receive treatment?

- Required.
This question requires an answer
Please Select
This is required
Question 4.

If your child receives treatment at any other hospitals, please list below:

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Question 5.

What is your home county?

- Required.
This question requires an answer
Please Select
This is required
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Question 6.

How long has your child been receiving hospital treatment?

- Required.
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Question 7.

Please select all of the Spread a Smile services that your child/young person has received or taken part in.
(Tick all that apply)

- Required.
This is required
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Question 8.

Please rate the following aspects of your interaction with Spread a Smile using the boxes below

- Required.
This question requires an answer
Caring and respectful nature of Spread a Smile team
Communication with Spread a Smile team
Feeling listened to by Spread a Smile team
Quality of Spread a Smile entertainment
Responsiveness to my child's needs during entertainer visits
Ability to adapt entertainment to how my child is feeling
Online safety during virtual visits
Overall experience of Spread a Smile
Question 9.

How could we improve Spread a Smile entertainer visits? (either virtual or in-person)

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Question 10.

Please tell us how Spread a Smile services have made a difference to your child/young person.

- Required.
Question 11.

Please tell us how Spread a Smile services have made a difference to any siblings.

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Question 12.

How much do you agree or disagree with the following statements about Spread a Smile's Entertainer Visits? (Virtual and In-Person)

- Required.
This question requires an answer
They provide a distraction from treatment and/or procedures
They help to distract from pain
They help to reduce anxiety
They help boost confidence and self-esteem
They encourage interaction and socialisation with others
They create memories
They make the hospital environment seem less scary
They improve the overall hospital experience
They improve my child's mood
They are tailored appropriately to age and ability of my child
Spread a Smile takes the time to understand the needs of my child and family
Question 13.

Do you feel that an interaction with Spread a Smile entertainers can help make procedures less distressing?

Please select
Question 14.

Do you feel that an interaction with Spread a Smile entertainers can help make procedures easier to manage?

Please select
Question 15.

Please share any other comments or feedback with us about the impact of our work or to help us improve