This survey is designed to check if you have completed key pre-transition requirements for items associated with the Employer Portal. You will need to access the Employer Portal even if you have a shared service or payroll provider that works on your behalf.
Where requirements are incomplete, please provide reasons. Your responses will help us understand your current stage and how we can support your progress.
Your Name
Email Address
Employer/Department/Agency/Organisation Name
Have you completed the whitelisting of the following URLs?
www.civilservicepensionscheme.org.uk
https://portal.cspspension.co.uk
https://cspsprod.b2clogin.com
If you've answered "no" or "partly" to Q6, or have received a different error message to those mentioned in the Business Readiness checklist, please provide details and let us know of any additional information you require.
Have you reviewed the interface documentation items?
You are only required to have reviewed the interface process map and three of the four guidance documents depending on how you submit your interface (i.e. Manual or Standard)
If you answered 'No' or 'Partly' to the previous question, please can you explain why and provide details of any additional information you require.
If you have reviewed the interface documentation and have questions/queries, have you attended one of the drop-in sessions?
If you answered 'No' or 'I booked but couldn't attend' to the previous question, please provide the reason and details of any additional information you require.
Have you reviewed the Statement of Works template?
If you haven’t reviewed the Statement of Works template, please provide the reason and details of any additional information you require.
Is there any other information that you feel we should know about your readiness for the transition on 1 December 2025?
Alternatively, is there anything you require from us to help you prepare for transition?