Page 1 - Friends & Family Survey - Greater Manchester Urgent Primary Care Alliance

We want you to have the best possible care experience. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

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Which of the following services did you receive?

Dental telephone advice

Dental service appointment

Both

What area do you live in?

Tameside & Glossop

Oldham

South Manchester

North Manchester

Central Manchester

Other (please specify):

This is required

When did you use the service?

Date:

Appointment Time:

Was the person(s) you spoke to polite and courteous?

Yes

Other (please specify):

This is required

Do you feel your dental problem was understood?

Yes

Other (please specify):

This is required

Do you feel you had a clear explanation of what would happen next?

Yes

Other (please specify):

This is required

Overall how was your experience of our service?

Very good

Good

Neither good nor poor

Poor

Very Poor

Don't know

Patient's age:

Unde 16

16-30

31-45

46-60

61-75

Over 75

What is your ethnic group?

White

Mixed/multiple ethnic groups

Asian/Asian British

Black/African/Caribbean/Black British

Prefer not to say

Other (please specify):

This is required

What is your gender?

Woman

Man

Non-binary

Prefer to self-describe

Prefer not to say

Do you consider yourself to have a disability?

Yes

Are there any other comments you would like to make about the services you received today?

From time to time, we like to publish anonymous feedback from people who use our services to help promote the benefits and celebrate the work of our team. As such, please let us know if you give permission for us to publish your anonymous feedback in our internal and external communications such as website, social media, newsletters, patient information and leaflets?

Yes

If you would like to be contacted to discuss your feedback further, please leave your details below:

Name

Address

email address

Contact telephone number