Join the Best Start Family Voice Network

Are you a parent or guardian of a child or young person in Suffolk? Help us improve support for you. 

Becoming a parent is exciting, but it can also bring big changes, new challenges and plenty of uncertainty — and there’s no handbook to guide you. Many parents want information, reassurance and support, but it’s not always obvious where to find it.

That’s why we want to hear from you. 

We (Knowing Works CIC – formerly Healthwatch Suffolk CIC) are building a network of local parents to share real experiences of support from pregnancy through to early childhood. Your insight will help shape the support offered through Suffolk’s Best Start approach — a plan focused on giving every child the strongest foundations for learning and development by the age of five.

A key part of this work is the launch of Best Start Family Hubs across Suffolk. Building on Suffolk’s existing Family Hubs services, these Best Start Family Hubs will bring together services and activities supporting family life and child development in one welcoming place, making it easier for families to get early, joined‑up support. They aim to offer welcoming spaces where all families feel comfortable asking for help.

We are hosting this network on behalf of Suffolk County Council as it works with local people and partners to introduce the Best Start offer in Suffolk. By sharing your experiences, you can help ensure Best Start Family Hubs — and wider support for families — truly reflect what parents need.

By signing up, we will contact you with news and ways to take part that might include surveys, meetings, focus groups, or other ways you can shape the information and support available to local parents like you.

How we will use your information:

By submitting this form, you agree your details will be stored and used as outlined below. 

Your contact details and preferences

We will use your email, telephone number or address to contact you with information about the network and opportunities to participate. We also ask for information about your interests.

You do not need to provide your address unless you would like to receive paper copy communications by post.

Additional information about you

This section of the form asks about your experience as a parent (e.g., your use of Family Hubs, the ages of your children, and a comment about your experience as a parent). Your responses to these questions are not required but help us better understand parent’s needs in Suffolk.

We will combine your answers with those from other parents to provide Suffolk County Council with a summary of parents’ needs and interests. Our reporting will not include your name, contact details or otherwise identify you, but may include short quotes from your written answers. 

Your personal information will not be shared with third parties without your prior consent. We will hold a record of your interest in our network for as long as Knowing Works CIC is the host of the network on behalf of Suffolk County Council, or until you unsubscribe. 

You must be over the age of sixteen to participate in our network. Please confirm this before completing our form. You can update your details or withdraw your consent at any time by contacting us.

Contact us

If you need support to complete this form, or if you have a question, you can call us for free on 0800 448 8234 or email info@knowingworks.co.uk.