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Your Feedback Matters

Page 1

Question 1.

Forename (Optional)

Question 2.

Surname (Optional)

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Question 3.

Please select the name of the firm you are reviewing

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Question 4.

Please select the area of advice you received

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Question 5.

Did your adviser succeed in enhancing or clarifying your awareness of the risks and benefits in the areas that were of interest to you?

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Question 6.

Did your adviser provide you with relevant information that enabled and supported your decision making?

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Question 7.

Did your adviser provide you the time needed to digest information before asking you to make a decision?

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Question 8.

Did your adviser allow you to ask sufficient questions to support your understanding?

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Question 9.

Did your adviser ask you to confirm your understanding of the recommendation before you were asked to make a decision to proceed?

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Question 10.

Did you feel well supported by your adviser throughout the engagement with you?

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Question 11.

Were you able to clearly understand your options before proceeding?

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Question 12.

Do you have any comments to help your adviser enhance the service provided? (Optional)