Is Fifty5plus.com a user friendly site?

1. Fifty5Plus.com is working hard to help you.

We are trying to improve the 'useability' of our site. PLEASE WOULD YOU BE KIND ENOUGH TO LEAVE THIS WINDOW OPEN WHILST YOU VISIT THE SITE AND RETURN AND COMPLETE IT WHEN YOU LEAVE THE SITE. It should take no more than 3 minutes to complete and, we hope, enable us to improve this site to make it quicker for you to navigate in the future. Thank you in advance for your time.

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How many times have you visited this site?

0 - this was my first visit

1-3

4-8

9-12

more than 12

On a scale of 1 - 5 where 1 is very easy and 5 is difficult, how 'user friendly' have you found the Home Page?

On your visit(s) to the site has it been consistently easy to navigate or have you needed to seek assistance?

Consistently easy to navigate

Sought help on my first visit

Seek help on every visit

Do not find it easy but find my way around without assistance

From the Home Page which 'Search' button did / do you use first?

Easy Search

Advanced Search

Development Search

After your first 'search' did / do you use either of the other search options available for a further search and if so, which option applies?

No, I didn't/don't run (a) further search(es)

My first option was/is Easy Search then I used/use Advanced Search

My first option was/is Easy Search then I used/use Development Search

My first option was/is Advanced Search then I used/use Easy Search

My first option was/is Advanced Search then I used/use Development Search

My first option was/is Development Search then I used/use Easy Search

My first option was/is Development Search then I used/use Advanced Search

Did/do you (ever) run a third search from the Home Page?

Yes

Would it have been helpful if the Home Page explained exactly the results you would see from using the respective 'Search' buttons (easy, advanced, development)?

No, the results were what I expected

Yes, I had to run more than one search to find what I was looking for

It would have helped if 'Easy Search' only was explained

It would have helped if 'Advanced Search' only was explained

It would have helped if 'Development Search' only was explained

It would have helped if ALL search buttons were explained

With your FIRST search did you realise that by running an 'Easy' or 'Advanced' search you would find properties that are currently available?

Yes, I was aware this would happen and was exactly what I wanted

No, I was not aware but hoped this would happen

No, I was not aware and it meant the results were not what I was looking for

With your FIRST search did you realise if you used the 'Development' search button you would find details on all developments in a given area whether or not there would be properties available?

Yes, I did expect this and it was exactly what I wanted

No, I thought I would see a list of currently available properties only and so was NOT what I wanted

No, it was not what I expected but I found it very useful

If you have used the 'Development' search button how useful have you found seeing general information about developments even if there were not properties available?

Very useful

Somewhat useful

Of no use at all

I have not used the Development Search button

If you use the Easy or Advanced Search options have you at any time then looked at specific property details?

No, I haven't looked at any individual properties

Yes I have looked at one property

Yes I have looked at 2 - 5 properties

Yes I have looked at more than 5 properties

If you looked at specific property details did they provide all the information you needed?

Yes, the details provided enough information

Yes, the details provided more than enough information

No, I had to make further enquiries to find what I was looking for

No, but I didn't make any further enquiries

If the details did not give you all the information required what else would you like to see?

If you have looked at specific properties have you seen that you can download a pdf of the property details and if so has this been useful?

Yes I know I can download a pdf and have used the facility

Yes I know I can download a pdf but I have NOT found this useful

No I did not realise I could download a pdf and would have done so had I realised

No I did not realise I could download a pdf but would NOT have done so had I realised

Finally, did you find a property on this visit that you were interested in and subsequently contact Fifty5Plus, the Scheme Manager or another agent for further information?

Yes I found a property and contacted Fifty5Plus

Yes I found a property and contacted the Scheme Manager to arrange a viewing

Yes I found a property and contacted the listed estate agent

No I did not find a property of interest but will return to the site at a future date

No I did not find a property and am unlikely to return to the site at a future date

Thank you for completing our survey. Your time is very much appreciated.

THANK YOU